Freedom Wheels (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access or use our website, purchase products, or interact with our services. By using our website, you consent to the practices outlined in this Policy.
We may collect personal information that you provide to us directly, such as:
Name, email address, phone number, and billing/shipping address
Payment information when making purchases
Account information if you create an account on our website
Other information you voluntarily provide through inquiries, surveys, or contact forms
We may also collect information automatically when you use our website, including:
IP address, browser type, and operating system
Pages visited, time spent on the site, and website navigation data
Cookies and similar tracking technologies
Your personal information may be used for the following purposes:
Processing and fulfilling orders
Communicating with you about your orders, promotions, or updates
Improving our website, services, and customer experience
Preventing fraud or unauthorised transactions
Complying with legal obligations
We do not sell, rent, or trade your personal information to third parties. We may disclose your information to:
Service providers who assist with website operations, payment processing, and delivery
Legal authorities if required by law or to protect our rights, property, or safety
Other parties in connection with a business transfer, merger, or acquisition
Our website uses cookies and similar technologies to enhance user experience, analyse website traffic, and provide personalised content. You can manage or disable cookies through your browser settings, but this may affect website functionality.
We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access, disclosure, or modification. However, no website or electronic transmission can be guaranteed completely secure.
We retain your personal information only as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, or enforce agreements.
Under the Privacy Act 1988 (Cth) and applicable Western Australian laws, you have the right to:
Access and request a copy of your personal information
Request correction of any inaccurate or incomplete information
Withdraw consent to use your information (subject to legal and contractual restrictions)
Complain to us about any privacy concerns
To exercise your rights, contact us using the details below.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “effective date.” Continued use of our website after changes constitutes acceptance of the revised policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact: